Legal · Plain language
Privacy Policy
This policy explains how Managing Milestones collects, uses, shares and protects personal information when you use our website, iPhone app and event platform. Managing Milestones is operated by Managing Matrimony Pty Ltd. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Last updated · 6 November 2026
Information we collect
Account details you give us, such as your name, email address and phone number. Celebration details you create, including names, dates, venues, guest contact details, birthdays, RSVPs, dietary or allergy notes, budgets, registry items, planning notes and messages. Only add sensitive information that is needed for your celebration and that you have permission to share.
Content you choose to upload or create, including photos, videos, written wishes, documents, stationery and design requests. We also keep order and purchase records, and delivery details for printed stationery.
Account and session identifiers, app interactions and error reports help us operate and improve the service. Error reports can include the screen, app version, account identifier and technical details of a failure. If notifications are enabled, we store a push token and device information to deliver them to the right device.
How we use your information
To provide the service — creating your invites and event website, collecting RSVPs, fulfilling printed orders and sending the messages you ask us to send. To support you, improve the product, keep accounts secure, and meet our legal obligations.
Guest information
As a host, you are responsible for the guest details you add and for having a reasonable basis to contact those guests. We process guest information on your behalf to deliver invites and collect RSVPs, and we never sell it.
Contacts, photos and notifications
The app asks for access when you choose to import contacts. Imported details can include names, email addresses, phone numbers and birthdays. Details you choose to save become part of your guest list or people book. Photo and file pickers let you choose content to upload; that content is stored so you and the people with access to the celebration can use it.
You can manage contacts, photos and notification permissions in your device settings. Changing a device permission does not remove information you have already saved to your account or celebration.
AI design
When you ask AI to create or change a design, we use OpenAI to plan, generate and check it. This can share your request, reference images, relevant design history and design previews with OpenAI, including celebration details visible in those previews, such as names, dates and the venue. The iPhone app asks for your permission before submitting an AI design request. You can cancel and continue using the other planning and design tools.
Only include images and personal information you have permission to share. Your design conversation and results are saved to your account so you can return to them. Review generated content before publishing, sending or printing it.
Payments and purchases
Apple processes in-app purchases for email, SMS and AI design credits. We use RevenueCat to validate those purchases and connect the transaction and credit balance to your account and celebration. Apple and RevenueCat receive the information needed to process or validate the purchase, including transaction, product and account identifiers. We do not receive your full payment card number from Apple.
Stripe processes payments made through our website, including printed stationery. We retain the order and transaction information needed to fulfil purchases and provide support, but do not store full card numbers.
Sharing
Information you publish or share through invitations, event websites, registries and memories can be seen by the people who have access to those pages or links. Co-hosts and other people you invite to help may have access to the celebration information needed for their role. Check the details and sharing settings before publishing or sending a link.
We use service providers for hosting and storage, authentication, email and SMS delivery, push notifications, payments, printing and delivery, and the AI design processing described above. These providers process the information needed to perform those tasks. Providers may process information outside Australia. We do not sell your personal information and may disclose information where required by law.
Storage and security
We use reputable cloud infrastructure and encryption in transit and at rest. While no system is perfectly secure, we take reasonable steps to protect your information from misuse, loss and unauthorised access.
Your choices and rights
You can access or correct your account and celebration details, and unsubscribe from marketing messages. In the iPhone app, open Settings and choose Close account to request account deletion. There is a 30-day grace period; signing back in during that time cancels the closure. Contact us using the details below for help with access, correction or deletion, or to raise a privacy concern.
We keep information while it is needed to provide the service and handle your requests. Some records may need to be retained for legal, accounting or security purposes. Closing your account does not remove copies of invitations, messages, downloads or other content that recipients have already received.
Cookies
Our website uses cookies and similar technologies to keep you signed in, remember preferences, understand use and measure marketing. Website marketing tools include Meta and Google. You can manage cookies through your browser settings. The iPhone app uses account-linked product analytics and diagnostics to operate and improve the service; website advertising scripts are excluded from its embedded pages.
Changes
We may update this policy from time to time. We will post the updated version here with a new effective date.
Questions about this policy? Email hello@managingmilestones.com.au. Managing Milestones · ABN 31 680 578 143.